Terms of Use

Article 1 — Purpose

These Terms of Use (hereinafter "Terms") define the conditions of access to and use of the SentryAlert service, available through the iOS and Android apps and the website sentryalert.app.

Any use of the service implies full and unreserved acceptance of these Terms.

Article 2 — Publisher

• Publisher: EI ROMAIN COUZON, Sole Proprietorship (France)
• SIRET: 881 477 343 00019
• Address: 245 av. Marie de Montpellier, 34000 Montpellier, France
• Email: contact@sentryalert.app

Article 3 — Service Access

Using SentryAlert requires:

• An iPhone running iOS 17.0 or later, or an Android device running Android 8.0 or later
• An active Tesla account
• A compatible Tesla vehicle (Model 3, Model Y, Model S 2021+, Model X 2021+, Cybertruck)
• An active subscription (after the free trial period)
• An active Internet connection

Article 4 — Registration and Account

Registration is done via Tesla OAuth. No password is created on the SentryAlert side. The user is responsible for the security of their Tesla account.

A SentryAlert account is strictly personal and may not be shared or transferred.

Article 5 — Use of the Service

The user agrees to:

• Use the service for its intended purpose (personal monitoring of their own vehicle)
• Not attempt to circumvent the technical limitations of the service
• Not use the service for illegal purposes
• Not reverse-engineer the application

Article 6 — Subscriptions

Access to the SentryAlert service requires a paid subscription, following a 7-day free trial period.

SentryAlert offers three plans:

• Solo — 1 vehicle (monthly or yearly)
• Duo — 2 vehicles (monthly or yearly)
• Garage — Up to 5 vehicles (monthly or yearly)

Subscriptions are automatically renewed at the end of each period. Billing is managed exclusively by Apple (iOS / App Store) or Google (Android / Google Play Store) depending on the platform used.

The user may cancel their subscription at any time from their device settings. Cancellation takes effect at the end of the current billing period. The user retains access to the service until the end of the already-paid period.

For full pricing details, plan change conditions, right of withdrawal, and refunds, please refer to our Terms of Sale.

Article 7 — SentryAlert's Commitments

SentryAlert is committed to:

• Providing the described service with due diligence
• Protecting personal data in accordance with the GDPR
• Informing users of any substantial modification to the service
• Providing email support within a reasonable timeframe

Article 8 — Limitations

SentryAlert:

• Is not an alarm system or a security service
• Does not replace law enforcement or emergency services
• Depends on the proper functioning of Tesla Fleet Telemetry, the Internet, and push notification services (Apple APNs / Google FCM)
• Does not guarantee the detection of all threats (detection is performed by Tesla)
• Does not collect or transmit any images or videos

Article 9 — Suspension and Termination

9.1 — By the User

The user may stop using the service at any time by canceling their subscription from their device settings and deleting their account from the application. Account deletion results in the erasure of associated data in accordance with our privacy policy.

9.2 — By the Publisher

EI ROMAIN COUZON reserves the right to suspend or terminate access to the service in the event of:

• Violation of these Terms
• Fraudulent or abusive use
• Non-payment of the subscription
• Discontinuation of the service by decision of the publisher (with 30 days' notice)

Article 10 — Intellectual Property

All elements of the application and the website (code, design, text, images, trademarks) are protected by intellectual property law and are the exclusive property of EI ROMAIN COUZON, unless otherwise stated.

Tesla, Sentry Mode, Fleet Telemetry are trademarks of Tesla, Inc. Apple, iPhone, App Store are trademarks of Apple Inc. Google, Android, Google Play are trademarks of Google LLC.

Article 11 — Personal Data

The processing of the user's personal data is described in our Privacy Policy.

The user has the right to access, rectify, delete, and port their data, in accordance with the General Data Protection Regulation (GDPR). To exercise these rights: contact@sentryalert.app.

Article 12 — Governing Law and Disputes

These Terms are governed by French law.

In the event of a dispute, the parties agree to seek an amicable solution before taking legal action. The user is invited to contact the publisher at contact@sentryalert.app.

In accordance with Articles L.611-1 et seq. of the French Consumer Code, the user may use the following mediation service free of charge:

• Mediator: CM2C
• Address: 49 rue de Ponthieu, 75008 Paris, France
• Phone: +33 1 89 47 00 14
• Website: www.cm2c.net
• Email: litiges@cm2c.net

The user may also submit their complaint on the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

Competent jurisdiction: Court of Montpellier, France.

Article 13 — Amendments to the Terms

EI ROMAIN COUZON reserves the right to modify these Terms at any time. Users will be notified of any substantial modification through a notification within the application.

Continued use of the service after notification constitutes acceptance of the updated Terms.